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BHSF is a market-leading not-for·profit health insurer which can trace its history back to a charity which started in 1873. Now, BHSF insures 400.000 people through 265.000 policies. Most of these help customers with their everyday health costs - things that do not come free or easy on the NHS - such as optical, dental, therapies, health consultations and much more. Also, BHSF has brought its not-for-profit philosophy to the marketing of other health-related products including personal accident insurance. annual travel insurance and WellWoman cancer insurance.
More recently, the company has widened its scope to provide a wider range of employee benefits - the sort which are generally only offered in very big organisations. Also employer support services, such as employee assistance programmes and sickness absence management systems.
Three quarters of BHSF's business is transacted through employers who pay the premiums for their employees or alternatively offer payroll-deduction arrangements. Employees therefore enjoy corporate rates which are heavily discounted.
Being a not-for-profit organisation means that more value can be ploughed back into its products. Having no-one to serve but its customers is a very powerful message. The quality theme carries through to its service standards. For instance. 475.000 claims are paid each year. and around 90% are paid within two days of being received. The training and support given to staff are reflected by its II P and ISO 9001:2000 awards and by the company being chosen as 2006 SME of the Year by Birmingham Chamber of Commerce and also rated as "one to watch" in the Times 100 Best Small Companies to Work For survey 2007.
PRODUCT RANGE
- Absence management system
- Stress assessments
- Employee healthcare
- Occupational heath
- Health screening
- Benefits communication
- Programme development & support
- Employee assistance programme
- HealthScheme+
PRODUCT PORTFOLIO
Wellness programmes Sickness absences is estimated to cost 2.6 times the headline salary cost: significant value can be gained to an organisation's bottom line when well ness programmes are implemented correctly.
Working-well audit The Health & Safety Executive requires employers to conduct regular risk assessments, Including areas of potential stress in the workplace. The working-well audit looks at key issues surrounding company culture, work organisation and process.
EAP 24 hours/365 day a year telephone helpline. ensuring availability of service at the point of optimum need. Referrals for face-to-face counselling sessions available where required.
Occupational health services BHSF's occupational health support offers unlimited telephone/email support and access to a "pay-as-you-use" menu of services.
Absence management system: 'ARC' TM. Provides an excellent platform for the development of an integrated sickness absence management solution. giving the opportunity to: record absence in more depth; case manage sickness absence and introduce "subtle challenge" to short-term absence.
HealthSCheme+ Designed asan integrated approach to an organisation's strategy to address regulation and put in place genuine absence-reduction strategies. Included are initiatives to mitigate the employer's liability under issues such as stress in the workplace and display screen equipment regulations.
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